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Wednesday, 7 April 2010

New Canon Professional Services scheme

Canon has launched its new, enhanced after-sales support scheme for professional photographers and videographers, the Canon Professional Services (CPS) programme.

The CPS scheme offers professional users of Canon products exclusive, free access to a range of benefits, from CPS support teams at many international and local events, to a priority repair service and direct support from Canon Professional Representatives in selected  European countries.

The scheme offers three types of membership to professional photographers, depending on the qualifying equipment registered with the scheme (for a full list of qualifying Canon products go to:
www.canon-europe.com/cps

Silver membership is available to photographers who register two bodies and three qualifying lenses. Repairs to CPS-serviced equipment will be turned around in five working days.
Gold membership is available to those who register two qualifying bodies and three qualifying lenses. Repairs to CPS-serviced equipment will be turned around in three working days with a free back-up loan service should this be exceeded.
Professional photographers with a wider array of Canon equipment can qualify for Platinum membership after registering three qualifying bodes and four lenses. Benefits of this membership include a two-day turnaround for repairs to CPS-serviced equipment and free back-up equipment loans.

New CPS members can register their Canon equipment through www.canon-europe.com/cps from 7 April onwards. The appropriate level of membership will be automatically assigned depending on the number of qualifying bodies and lenses registered with CPS.

Existing CPS community members are invited to validate and update their details through the CPS website in order to ensure the correct CPS membership has been registered. All existing, unvalidated memberships will expire in June 2010. After this, a new registration will be required and new cards will be issued.

* European countries that currently offer the CPS program are: Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and United Kingdom


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