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Monday, 9 July 2012

Problems with some EOS 650D cameras

Canon Europe has posted two notices about issues with the new EOS 650D camera.

Camera model name
Canon has indentified a phenomenon in which the camera model name embedded in the EXIF data of captured images incorrectly shows 'EOS Kiss X6i'. This is the model name for the EOS 650D in the Japanese market. Even if this occurs, the image taken is still captured correctly. Some units with '3' as the second digit of the serial number are affected.

Click here for further information. Details of Canon Service Centres are provided if the camera needs to be returned for repair. A free repair service begins on 17 July 2012.

Front rubber grips
The front rubber grips of some EOS 650D units produced between 31 May and 15 June 2012 may turn white after a short period of time. After investigation and analysis with the rubber manufacturer, Canon has determined that zinc bis (N,N’-dimethyldithiocarbamate) is the substance that causes the problem. The amount of this substance that has been detected on any individual unit is minimal, but in rare cases, depending on individual sensitivity, contact with this substance may cause an allergic skin reaction.

Click here for further information. You can enter the serial number of the camera to see if it is one of the affected units. Details of Canon Service Centres are provided if the camera needs to be returned for repair. A free repair service begins on 17 July 2012.


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